نوع مقاله : مقاله پژوهشی
نویسندگان
1 کارشناسی ارشد مدیریت کسب و کار، دانشکده مهندسی صنایع و مدیریت دانشگاه صنعتی شاهرود، شاهرود، ایران
2 دکتری مدیریت رفتار سازمانی و منابع انسانی، عضو هیات علمی گروه مدیریت، دانشکده مهندسی صنایع و مدیریت دانشگاه صنعتی شاهرود، شاهرود، ایران
چکیده
کلیدواژه‌ها
موضوعات
عنوان مقاله [English]
نویسندگان [English]
Context: In recent decades, electronic education has significantly revolutionized the educational system. One of the most important indicators of the quality of electronic education is student satisfaction, which plays a crucial role in the success of courses. Teaching, as the most important educational activity, has a key role in the effective functioning of educational systems, improving the quality of learning, and ultimately ensuring student satisfaction. The effective teaching of instructors and the deep engagement of students in learning can be determining factors in the quality of learning and satisfaction.
Objective: The objective of this research is to identify the principal factors that influence student satisfaction with electronic education and to subsequently propose a model based on these findings.
Method: The data analysis for this research was conducted utilizing an exploratory mixed-methods approach. In the qualitative analysis phase, a qualitative meta-synthesis method was employed to conduct thorough and detailed revisions within the area of study. Through systematic and organized searches, a total of 3,266 articles were identified, which were subsequently narrowed down to 32 articles following comprehensive evaluations. The selected studies were then analyzed through coding, and the significance and priority of each identified code were assessed using the Shannon entropy quantitative method.
Findings: The research findings indicate that the factors of student-student interaction, student-teacher interaction, advanced communication facilities within educational platforms, effective time management, and attention to the diversity of learning methods and activities were identified as having the highest significance in relation to student satisfaction with electronic learning.
Conclusion: This research presents a model delineating the key factors influencing student satisfaction with electronic education, categorized into eight distinct areas: communication, content, technical aspects, human factors, organizational factors, supportive factors, teaching techniques, and outcomes. This model is intended to serve as a valuable resource for designers and policymakers in higher education, facilitating the enhancement of electronic education course implementation.
کلیدواژه‌ها [English]
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