Akhgar, B., Nasserzadeh, S. M. R., & Tabatabayi, F. (2011). Proposing a comprehensive model of electronic learner satisfaction path case study: Mehralborz university. Journal of Information Technology Management, 3(9), 1-20. https://jitm.ut.ac.ir/article_24662_3.html
Al Mulhem, A. (2020). Investigating the effects of quality factors and organizational factors on university students’ satisfaction of e-learning system quality. Cogent Education, 7(1). https://doi.org/10.1080/2331186X.2020.1787004
Alinezhad, M. (2012). Factors enhancing learner satisfaction in electronic learning courses. Interdisciplinary Journal of Virtual Learning in Medical Sciences, 3(3), 25-32. https://ijvlms.sums.ac.ir/article_46051.html
Alqahtani, N., Innab, A., & Bahari, G. (2021). Virtual education during covid-19: exploring factors associated with e-learning satisfaction among saudi nursing students. Nurse Educator, 46(2), E18-E22. https://doi.org/10.1097/NNE.0000000000000954
Alqurshi, A. (2020). Investigating the impact of covid-19 lockdown on pharmaceutical education in saudi arabia- a call for a remote teaching contingency strategy. Saudi Pharmaceutical Journal, 28(9), 1075-1083. https://doi.org/10.1016/j.jsps.2020.07.008
Alqurashi, E. (2018). Predicting student satisfaction and perceived learning within online learning environments. Distance Education, 40(1), 133-148. https://doi.org/10.1080/01587919.2018.1553562
Al-Samarraie, H., Teng, B. K., Alzahrani, A. I., & Alalwan, N. (2017). E-learning continuance satisfaction in higher education: A unified perspective from instructors and students. Studies in Higher Education, 43(11), 2003-2019. https://doi.org/10.1080/03075079.2017.1298088
Al-Sofi, B. B. M. A. (2021). Student satisfaction with e-learning using blackboard LMS during the Covid-19 circumstances: Realities, expectations, and future prospects. Pegem Journal of Education and Instruction, 11(4), 265-281. https://doi.org/10.47750/pegegog.11.04.26
Basuony, M. A. K., EmadEldeen, R., Farghaly, M., El-Bassiouny, N., & Mohamed, E. K. A. (2020). The factors affecting student satisfaction with online education during the covid-19 pandemic: An empirical study of an emerging Muslim country. Journal of Islamic Marketing, 12(3), 631-648. https://doi.org/10.1108/JIMA-09-2020-0301
Bazargan Harandi, A. (2008). Mixed method research design: A preferable approach in management studies. Management Knowledge, 21(81), 19-36. https://jmk.ut.ac.ir/article_26999.html?lang=en
Bervell, B., Umar, I. N., & Kamilin, M. H. (2019). Towards a model for online learning satisfaction (mols): Re-Considering non-linear relationships among personal innovativeness and modes of online interaction. Open Learning, 35(2), 1-24. https://doi.org/10.1080/02680513.2019.1662776
Biasutti, M. (2011). The student experience of a collaborative e-learning university module. Computers & Education, 57(3), 1865-1875. https://doi.org/10.1016/j.compedu.2011.04.006
Burston, A., Miles, S. J., & Fulbrook, P. (2022). Patient and carer experience of living with a pressure injury: A meta‐synthesis of qualitative studies. Journal of Clinical Nursing, 32(13-14), 3233-3247. https://doi.org/10.1111/jocn.16431
Chahal, J., & Rani, N. (2022). Exploring the acceptance for e-learning among higher education students in india: Combining technology acceptance model with external variables. Journal of Computing in Higher Education, 34, 844-867. https://doi.org/10.1007/s12528-022-09327-0
Cheng, Y. M. (2020). Students’ satisfaction and continuance intention of the cloud-based e-learning system: Roles of interactivity and course quality factors. Education and Training, 62(9), 1037-1059. http://dx.doi.org/10.1108/ET-10-2019-0245
Chyung, S. Y., & Vachon, M. (2013). An investigation of the profiles of satisfying and dissatisfying factors in e‐learning. Performance Improvement Quarterly, 26(2), 117-140. https://doi.org/10.1002/piq.21147
Cole, M. T., Shelley, D. J., & Swartz, L. B. (2014). Online instruction, e-learning, and student satisfaction: A three year study. The International Review of Research in Open and Distributed Learning, 15(6), 111-131. https://doi.org/10.19173/irrodl.v15i6.1748
Critical Appraisal Skills Programme. (2019). CASP Qualitative Checklist. https://casp-uk.net/casp-tools-checklists/
Dadandı, İ., & Yazıcı, H. (2024). Cognitive ability or motivation, or both: An integrative path analysis of the interplay between two key factors in academic achievement. British Educational Research Journal, 50(5), 2342-2362. https://doi.org/10.1002/berj.4027
Daultani, Y., Goswami, M., Kumar, A., & Pratap, S. (2021). Perceived outcomes of e-learning: identifying key attributes affecting user satisfaction in higher education institutes. Measuring Business Excellence, 25(2), 216-229. https://doi.org/10.1108/MBE-07-2020-0110
De Raadt, A., Warrens, M. J., Bosker, R. J., & Kiers, H. A. L. (2019). Kappa Coefficients for Missing Data. Educational and Psychological Measurement, 79(3), 558-576. https://doi.org/10.1177/0013164418823249
Deghati, A., Yaghoubi, N., Kamalian, A. R., Dehghani, M., & Moradi, E. (2019). Presenting an establishment and development pattern of electronic governance using meta-synthesis approach. Public Administration Perspaective, 10(4), 89-120. https://jpap.sbu.ac.ir/article_96614.html?lang=en
Dominici, G., & Palumbo, F. (2013). How to build an e-learning product: Factors for student/customer satisfaction. Business Horizons, 56(1), 87-96. https://doi.org/10.1016/j.bushor.2012.09.011
Elshami, W., Taha, M. H., Abuzaid, M., Saravanan, C., Al Kawas, S., & Abdalla, M. E. (2021). Satisfaction with online learning in the new normal: perspective of students and faculty at medical and health sciences colleges. Medical Education Online, 26(1), 1920090. https://doi.org/10.1080/10872981.2021.1920090
Eom, S. B., & Ashill, N. (2016). The determinants of students perceived learning outcomes and satisfaction in university online education: An update. Decision Sciences Journal of Innovative Education, 14(2), 185-215. https://doi.org/10.1111/dsji.12097
Fernández‐Basanta, S., Castro‐Rodríguez, M., & Movilla‐Fernández, M. J. (2022). Walking a tightrope: A meta‐synthesis from frontline nurses during the covid‐19 pandemic. Nursing Inquiry, 29(4), e12492. https://doi.org/10.1111/nin.12492
Freeman, S., Yorke, J., & Dark, P. (2022). Critically ill patients' experience of agitation: A qualitative meta‐synthesis. Nursing in critical care, 27(1), 91-105. https://doi.org/10.1111/nicc.12643
Giray, G. (2021). An assessment of student satisfaction with e-learning: An empirical study with computer and software engineering undergraduate students in turkey under pandemic conditions. Education and Information Technologies, 26(6), 6651-6673. https://doi.org/10.1007/s10639-021-10454-x
Goh, C. F., Leong, C. M., Kasmin, K., Hii, P. K., & Tan, O. K. (2017). Students’ experiences, learning outcomes and satisfaction in e-learning. Journal of E-Learning and Knowledge Society, 13(2). https://doi.org/10.20368/1971-8829/144
Gomezelj, D., & Čivre, Ž. (2012). Tourism graduate students’ satisfaction with online learning. Tourism: An International Interdisciplinary Journal, 60(2), 159-174. https://hrcak.srce.hr/84561
Gopal, R., Singh, V., & Aggarwal, A. (2021). Impact of online classes on the satisfaction and performance of students during the pandemic period of covid 19. Education and information technologies, 26(6), 6923-6947. https://doi.org/10.1007/s10639-021-10523-1
Harsası, M., & Sutawıjaya, A. (2018). Determinants of student satisfaction in online tutorial: A study of a distance education institution. Turkish Online Journal of Distance Education, 19(1), 89-99. http://dx.doi.org/10.17718/tojde.382732
Haverila, M., Haverila, K., McLaughlin, C., & Arora, M. (2021). Towards a comprehensive student satisfaction model. The International Journal of Management Education, 19(3), 100558. https://doi.org/10.1016/j.ijme.2021.100558
Hogan, U., Bingley, A., Morbey, H., & Walshe, C. (2022). The experience of informal caregivers in providing patient care in hospitals in low-and middle-income countries: A qualitative meta-synthesis. Journal of Health Services Research & Policy, 27(4), 321-329. https://doi.org/10.1177/13558196221101968
Ilgaz, H., & Gülbahar, Y. (2015). A snapshot of online learners: e-Readiness, e-Satisfaction and expectations. The International Review of Research in Open and Distributed Learning, 16(2), 171-187. https://doi.org/10.19173/irrodl.v16i2.2117
Islam, A. N. (2014). Sources of satisfaction and dissatisfaction with a learning management system in post-adoption stage: A critical incident technique approach. Computers in Human Behavior, 30, 249-261. https://doi.org/10.1016/j.chb.2013.09.010
Islam, A. N., & Azad, N. (2015). Satisfaction and continuance with a learning management system: Comparing perceptions of educators and students. The International Journal of Information and Learning Technology, 32(2), 109-123. https://doi.org/10.1108/IJILT-09-2014-0020
Ithnin, M. I. A., Wahidah Tumijan, R., Latif, A., Majeed, H. A., Tajri, A. A., Hidayat, Y., & Hambali, B. (2023). Exploring the relationship between self-efficacy and satisfaction during open and distance learning among sports students. International Journal of Academic Research in Business and Social Sciences, 13(10), 2048-2055. https://doi.org/10.6007/IJARBSS/v13-i10/19104
Janelli, M. (2018). E-Learning in theory, practice, and research. Voprosy Obrazovaniya / Educational Studies Moscow, (4), 81-98. https://doi.org/10.17323/1814-9545-2018-4-81-98
Jiang, H., Islam, A. Y. M. A., GU, X., & Spector, J. M. (2021). Online learning satisfaction in higher education during the covid-19 pandemic: A regional comparison between eastern and western chinese universities. Education and Information Technologies, 26(6), 6747-6769. https://doi.org/10.1007/s10639-021-10519-x
Kauffman, H. (2015). A review of predictive factors of student success in and satisfaction with online learning. Research in Learning Technology, 23. https://psycnet.apa.org/doi/10.3402/rlt.v23.26507
Ke, F., & Kwak, D. (2013). Online learning across ethnicity and age: A study on learning interaction participation, perception, and learning satisfaction. Computers & education, 61, 43-51. https://doi.org/10.1016/j.compedu.2012.09.003
Kumar, P. S. (2021). Impact of online learning readiness on student’s satisfaction in higher educational institutions. Journal of Engineering Education Transformations, 34, 64–70. https://doi.org/10.16920/jeet/2021/v34i0/157107
Landrum, B., Bannister, J., Garza, G., & Rhame, S. (2021). A class of one: Students’ satisfaction with online learning. Journal of Education for Business, 96(2), 82-88. https://doi.org/10.1080/08832323.2020.1757592
Lee, S. J., Srinivasan, S., Trail, T., Lewis, D., & Lopez, S. (2011). Examining the relationship among student perception of support, course satisfaction, and learning outcomes in online learning. The Internet and Higher Education, 14(3), 158-163. https://doi.org/10.1016/j.iheduc.2011.04.001
Lee, S. M. (2021). Factors affecting the quality of online learning in a task-based college course. Foreign Language Annals, 55(1), 116-134. https://doi.org/10.1111/flan.12572
Lengetti, E., Cantrell, M. A., DellaCroce, N., Diewald, L., Mensinger, J. L., & Shenkman, R. (2021). Learning environment and evidence among professionals and students satisfaction (leaps), experienced during the covid-19 pandemic. Teaching and Learning in Nursing, 16(4), 342-346. https://doi.org/10.1016/j.teln.2021.07.004
Mahmoudi, M. (2022). Assessing the quality of e-learning services with fuzzy servqual approach. Higher Education Letter, 15(57), 57-86. https://journal.sanjesh.org/article_252492.html?lang=en
Malkawi, E., Bawaneh, A. K., & Bawa'aneh, M. S. (2021). Campus off, education on: uaeu students’ satisfaction and attitudes towards e-learning and virtual classes during covid-19 pandemic. Contemporary Educational Technology, 13(1), ep283. https://doi.org/10.30935/cedtech/8708
Maqableh, M., & Alia, M. (2021). Evaluation online learning of undergraduate students under lockdown amidst covid-19 pandemic: The online learning experience and students’ satisfaction. Children and Youth Services Review, 128, 106160. https://doi.org/10.1016/j.childyouth.2021.106160
Martín-Rodríguez, Ó., Fernández-Molina, J. C., Montero-Alonso, M. Á., & González-Gómez, F. (2015). The main components of satisfaction with e-learning. Technology, Pedagogy and Education, 24(2), 267-277. https://doi.org/10.1080/1475939X.2014.888370
Masouminezhad, F., Farrokhseresht, B., Alvani, S. M. & Taghi Pourian Gilani, M. J. (2022). Designing a model for the happiness drivers of organizations’ employees using meta-analysis. Organizational Culture Management, 20(1), 101-117. https://jomc.ut.ac.ir/article_79566.html?lang=en
Mazandarani, A. A. (2024). Introduction and review of the book "successful qualitative research: A practical guide for beginners. Qualitative Research in Behavioral Sciences, 2(2), 73-78. https://doi.org/10.22077/qrbs.2024.7911.1052
Mehrabinia, M., Khamesan, A., & Ayati, M. (2022). The effective teaching factors from student’s viewpoint based on grounded theory method. Biquarterly Journal of Qualitative Research in Behavioural Sciences, 1(1), 1-14. https://doi.org/10.22077/qrbs.2022.5173.1009
Moeller, K. (2021). Qualitative meta‐synthesis. The Encyclopedia of Research Methods in Criminology and Criminal Justice, 1, 417-422. https://doi.org/10.1002/9781119111931.ch86
Mtebe, J. S., & Raphael, C. (2018). Key factors in learners’ satisfaction with the e-learning system at the university of dar es salaam, tanzania. Australasian Journal of Educational Technology, 34(4), 107-122. https://doi.org/10.14742/ajet.2993
Naveh, G., Tubin, D., & Pliskin, N. (2012). Student satisfaction with learning management systems: A lens of critical success factors. Technology, Pedagogy and Education0, 21(3), 337-350. https://doi.org/10.1080/1475939X.2012.720413
Nazarian, R., Taftiyan, A., Heyrani, F. (2021). Examination of environmental reporting motives: Meta-synthesis application. Iranian Journal of Value & Behavioral Accounting, 6(11), 341-382. https://doi.org/10.52547/aapc.6.11.341
Paechter, M., & Maier, B. (2010). Online or face-to-face? Students' experiences and preferences in e-learning. The Internet and Higher Education, 13(4), 292-297. https://doi.org/10.1016/j.iheduc.2010.09.004
Paechter, M., Maier, B., & Macher, D. (2010). Students’ expectations of, and experiences in e-learning: Their relation to learning achievements and course satisfaction. Computers & Education, 54(1), 222-229. https://doi.org/10.1016/j.compedu.2009.08.005
Parahoo, S. K., Santally, M. I., Rajabalee, Y., & Harvey, H. L. (2016). Designing a predictive model of student satisfaction in online learning. Journal of Marketing for Higher Education, 26(1), 1-19. https://doi.org/10.1080/08841241.2015.1083511
Pham, L., Limbu, Y. B., Bui, T. K., Nguyen, H. T., & Pham, H. T. (2019). Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from vietnam. International Journal of Educational Technology in Higher Education, 16(1), 1-26. https://doi.org/10.1186/s41239-019-0136-3
Pham, L., Williamson, S., & Berry, R. (2021). Student perceptions of e-learning service quality, e-satisfaction, and e-loyalty. In Research Anthology on Preparing School Administrators to Lead Quality Education Programs (pp. 806-830). Igi Global. https://doi.org/10.4018/978-1-7998-3438-0.ch037
Pham, T., Lai, P., Nguyen, V., & Nguyen, H. (2021). Online learning amid covid-19 pandemic: Students’ experience and satisfaction. Journal of E-Learning and Knowledge Society, 17(1), 39-48. https://doi.org/10.20368/1971-8829/1135293
Poortavakoli, A., Alinejad, M., & Daneshmand, B. (2020). Designing a pattern for e-content development based on the factors affecting satisfaction in e-learning. Technology of Education Journal (TEJ), 15(1), 119-138. https://doi.org/10.22061/tej.2020.4490.2074
Purarjomandlangrudi, A., & Chen, D. (2019). A causal loop approach to uncover interrelationship of student online interaction and engagement and their contributing factors. Research in Learning Technology, 27, 1-16. https://doi.org/10.25304/rlt.v27.2058
Puška, A., Puška, E., Dragić, L., Maksimović, A., & Osmanović, N. (2021). Students’ satisfaction with e-learning platforms in bosnia and herzegovina. Technology, Knowledge and Learning, 26(1), 173-191. https://doi.org/10.1007/s10758-020-09446-6
Rajabalee, Y. B., & Santally, M. I. (2021). Learner satisfaction, engagement and performances in an online module: Implications for institutional e-learning policy. Education and Information Technologies, 26(3), 2623-2656. https://doi.org/10.1007/s10639-020-10375-1
Rajasekaran, V. A., Kumar, K. R., Susi, S., Mohan, Y. C., Raju, M., & Hssain, M. W. (2022). An evaluation of e-learning and user satisfaction. International Journal of Web-Based Learning and Teaching Technologies (IJWLTT), 17(2), 1-11. https://doi.org/10.4018/IJWLTT.20220301.oa3
Rajeh, M. T., Abduljabbar, F. H., Alqahtani, S. M., Waly, F. J., Alnaami, I., Aljurayyan, A., & Alzaman, N. (2021). Students’ satisfaction and continued intention toward e-learning: a theory-based study. Medical Education Online, 26(1). https://doi.org/10.1080/10872981.2021.1961348
Saeed, N., & Azimi Hemat, M. (2016). Designing a fuzzy expert system for measurement the satisfaction of electronic learner. Research in School and Virtual Learning, 4(15), 79-92. https://dor.isc.ac/dor/20.1001.1.23456523.1395.4.15.6.6
Sarboland, K. (2019). Evaluation of e-learning methods on satisfaction of graduate students of the islamic azad university units of northwest of iran. Technology of Education Journal (TEJ), 14(1), 63-74. https://doi.org/10.22061/jte.2018.4091.1999
Sarmadi, M. R., Zarrabian, F., Seif, M., & Fatemiaan, A. (2019). A study of the epistemological foundations of education based on virtual social networks. Educational and Scholastic studies, 8(1), 155-180. https://pma.cfu.ac.ir/article_906.html?lang=en
Sharma, K., Deo, G., Timalsina, S., Joshi, A., Shrestha, N., & Neupane, H. C. (2020). Online learning in the face of covid-19 pandemic: Assessment of students’ satisfaction at chitwan medical college of nepal. Kathmandu University Medical Journal, 18(2), 40-47. https://pubmed.ncbi.nlm.nih.gov/33605237/
Su, C. Y., & Guo, Y. (2021). Factors impacting university students’ online learning experiences during the covid-19 epidemic. Journal of Computer Assisted Learning, 37(6), 1578-1590. https://doi.org/10.1111/jcal.12555
Swanson, S. R., Davis, J. C., Gonzalez-Fuentes, M., & Robertson, K. R. (2021). In these unprecedented times: a critical incidents technique examination of student perceptions’of satisfying and dissatisfying learning experiences. Marketing Education Review, 31(3), 209-225. https://doi.org/10.1080/10528008.2021.1952082
Tabatabaei, S., Ahadi, H., Bani Jamali, SH., Bahrami, H., & Khamesan, A. (2017). The effects of motivated strategies for learning questionnaire (mslq) on students’ cognitive and meta-cognitive skills. NeuroQuantology, 15(2), 239-245. https://doi.org/10.14704/nq.2017.15.2.1068
Teo, T., & Wong, S. L. (2013). Modeling key drivers of e-learning satisfaction among student teachers. Journal of Educational Computing Research, 48(1), 71-95. https://doi.org/10.2190/EC.48.1.d
Thoo, A. C., Hang, S. P., Lee, Y. L., & Tan, L. C. (2021). Students’ satisfaction using e-learning as a supplementary tool. International Journal of Emerging Technologies in Learning (IJET), 16(15), 16-30. https://doi.org/10.3991/ijet.v16i15.23925
Turgut, Y. E., & Aslan, A. (2021). Factors affecting ICT integration in TURKISH education: a systematic review. Education and Information Technologies, 26(4), 4069-4092. https://doi.org/10.1007/s10639-021-10441-2
Vaz-Fernandes, P., & Caeiro, S. (2019). Students’ perceptions of a food safety and quality e-learning course: A case study for a msc in food consumption. International Journal of Educational Technology in Higher Education, 16(1), 1-22. https://doi.org/10.1186/s41239-019-0168-8
Wang, H. C., & Chiu, Y. F. (2011). Assessing e-learning 2.0 system success. Computers & Education, 57(2), 1790-1800. https://doi.org/10.1016/j.compedu.2011.03.009
Waterhouse, P., Samra, R., & Lucassen, M. (2022). Distance education students’ satisfaction: Do work and family roles matter? Distance Education, 43(1), 56-77. https://doi.org/10.1080/01587919.2021.2020622
)