شناسایی و اولویت‌بندی عوامل مؤثر بر سوت‌زنی سازمانی کارکنان سازمان صدا و سیمای جمهوری اسلامی ایران

نوع مقاله : مقاله پژوهشی

نویسنده

دانشیار، گروه مدیریت منابع انسانی، دانشگاه جامع علوم انتظامی امین، تهران، ایران

چکیده

زمینه: یکی از چالش‌های مهم سازمان‌ها در جوامع مدرن، تعییین حد و مرز رازداری است. رازداری، یکی از عوامل موفقیت سازمان‌ها به شمار می‌رود. عمل سوت‌زنی، افشای فعالیت‌های غیرقانونی و غیراخلاقی درون‌سازمانی به افراد مسئول بیرون یا درون سازمان و هدایت سازمان به سمت آرمان‌ها و مأموریت‌های خود است.
هدف: هدف اصلی پژوهش حاضر، شناسایی و اولویت‌بندی عوامل مؤثر بر سوت‌زنی کارکنان از دیدگاه مدیران ارشد صدا و سیما بود.
روش: این پژوهش از نظر هدف، بنیادی و از نظر روش کیفی بود. جهت جمع‌آوری اطلاعات از ابزار مصاحبه و روش تحلیل مضمون استفاده شد. مشارکت‌کنندگان، کلیۀ مدیران ارشد سازمان صدا و سیمای جمهوری اسلامی ایران با حداقل مدرک کارشناسی ارشد و سابقۀ بالای 10 سال بودند. برای تحلیل داده‌ها، از روش تحلیل مضمون و نرم‌افزار MAXQDA استفاده شد. فرآیند تحلیل، شامل سه مرحلۀ کدگذاری اولیه، کدگذاری تفسیری و استخراج مضامین سازمان‌دهنده بود. اعتبار و روایی نتایج با استفاده از روش‌های اعتبارپذیری، انتقال‌پذیری و تأییدپذیری بررسی شد.
یافته‌ها: در مجموع، 21 مضمون پایه به شرح ذیل شناسایی شد؛ ‌ساختار سازمانی، فرهنگ سازمانی، اهداف متعارض سازمانی، سبک رهبری و ویژگی‌های رهبری، یادگیری سازمانی، انتقال یادگیری و مدیریت دانش، ارتباطات سازمانی، مشارکت کارکنان، اعتمادسازی، نظام تشویق و انتصابات، ظرفیت انطباق‌پذیری، اخلاقیات سازمانی، سطح شفافیت و دسترسی به اطلاعات، جو سازمانی، آموزش و توانمندسازی کارکنان، مدیریت منابع سازمانی، بهبود و هم‌افزایی فرآیندهای سازمانی و سیاست‌زدگی سازمانی، نفوذ سیاسی دولتمردان، انتصابات سیاسی مدیران و رئیس سازمان و ساختار سیاسی کشور. نتایج نشان داد، عوامل مؤثر بر سوت‌زنی سازمانی کارکنان سازمان صدا و سیمای جمهوری اسلامی ایران به ترتیب شامل سیاست‌زدگی سازمانی در اولویت اول؛ نظام تشویق و انتصابات در اولویت دوم، سطح شفافیت و دسترسی به اطلاعات در اولویت سوم و اخلاقیات سازمانی و مشارکت کارکنان در اولویت‌های بعدی قرار دارند.
نتیجه‌گیری: مطالعۀ عوامل مؤثر بر سوت‌زنی کارکنان، نه تنها برای سازمان‌ها بلکه برای جامعه به‌طور کلی دارای اهمیت بالایی است. با درک این عوامل می‌توان به ایجاد فضایی در سازمان‌ها در جهت کاهش تخلفات و افزایش شفافیت، پاسخگویی، عدالت و برابری کمک کرد. این مطالعه همچنین به پژوهشگران و سیاست‌گذاران کمک می‌کند تا نظریه‌ها و سیاست‌های مؤثرتری در این زمینه طراحی کنند.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

Identifying and Prioritizing Factors Affecting Organizational Whistle-Blowing by Employees of the Broadcasting Organization of the Islamic Republic of Iran

نویسنده [English]

  • Hajieh Rajabi farjad
Associate Professor, Department of Human Resources Management, Amin University of Law Enforcement Sciences, Tehran, Iran
چکیده [English]

Background: One of the major challenges of modern organizations and societies is determining the boundaries of confidentiality. Confidentiality is a key factor in organizational success. Whistleblowing, the act of revealing illegal and unethical activities within an organization to responsible individuals outside or within the organization, guides the organization towards its ideals and missions.
Aim: The main objective of the present study was to identify and prioritize the factors affecting employee whistleblowing.
Method: This research is fundamental in terms of purpose and qualitative in terms of method. Interview tools and content analysis method were used. Participants included all senior managers of the Islamic Republic of Iran Broadcasting Organization who have at least a master's degree and more than 10 years of experience, who were interviewed until theoretical saturation was reached.
Results: A total of 21 basic themes were identified and factors affecting organizational whistleblowing by employees of the Islamic Republic of Iran Broadcasting Organization, included organizational structure, organizational culture, conflicting organizational goals, leadership style and leadership characteristics, organizational learning, learning transfer and knowledge management, organizational communications, employee participation, trust building, incentive and appointment system, adaptability capacity, organizational ethics, level of transparency and access to information, organizational climate, employee training and empowerment, organizational resource management, improvement and synergy of organizational processes and organizational politicization, political influence of government officials, political appointments of managers and the head of the organization, and the political structure of the country. The results indicated that the key factors influencing organizational whistleblowing among IRIB employees were ranked as follows: Organizational politicization was the top priority, followed by the reward system and appointments. Transparency and access to information ranked third, while organizational ethics and employee participation were placed in the subsequent priorities.
Conclusions: Studying the factors that influence employee whistleblowing is important not just for organizations but for society as a whole. Gaining a deeper understanding of these factors can help foster a work environment where misconduct is reduced, transparency and accountability are promoted, and fairness and equality are upheld. Additionally, this research offers valuable insights for scholars and policymakers seeking to develop more effective theories and policies in this area.

کلیدواژه‌ها [English]

  • organizational whistleblowing
  • islamic republic of iran broadcasting organization
  • organizational interests
  • organizational confidentiality
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