Identifying the Factors that form Organizational Pride in the Fire Department with an Emphasis On Social Responsibility and External Interaction

Document Type : Original Article

Authors

1 Department of Management, Ha.C., Islamic Azad University, Hamedan, Iran.

2 Associate Professor, Department of Management, Far.C., Islamic Azad University, Farahan, Iran.

3 Assistant Professor, Department of Management, Mal.C., Islamic Azad University, Malayer, Iran.

4 Assistant Professor, Department of Management, Ha.C., Islamic Azad University, Hamedan, Iran.

5 Associate Professor of Human Resource Management Department Faculty of Organizational Resources, University of Police Sciences

Abstract

Abstract
Background: Despite numerous studies on the impact of social responsibility on commitment, motivation, sustainability culture, and even organizational pride, none have specifically addressed the mechanisms of organizational pride formation in high risk relief organizations, such as fire departments.
Aim: The present study was conducted with the aim of identifying the factors of organizational pride formation in fire departments with an emphasis on social responsibility and external interaction.
Method: The present research method was qualitative with a content analysis approach that the researcher conducted during a semi-structured interview with experts from the Shiraz Fire Department (2024). The research participants included all experts from the Shiraz Fire Department who were selected purposefully in such a way that theoretical saturation was achieved in the thirteenth interview; to validate the data, the interview process continued up to 15 people. The information obtained from the interview was analyzed using the Kleiser theory foundational method and MAXQDA software.
Results: Analysis of the interviews conducted in the form of open, axial and selective coding led to the identification of 180 statements. The codes obtained from the interviews in the form of 9 selective codes (commitment to society, environmental protection, compliance with organizational ethics and transparency, employee development, justice and equality, social accountability, communication with the local community, communication with government and non-government institutions, communication with the media and public opinion, and communication with stakeholders and specialized groups) and 36 axial codes were identified as factors in the formation of organizational pride in the fire department with an emphasis on social responsibility and external interaction.
Conclusions: The results of the study indicate that organizational pride in the fire department is a multidimensional concept that stems from the constructive interaction between social responsibility and external communication. These two areas, by strengthening human, ethical and professional values, promote organizational identity, increase productivity, job satisfaction and create a positive image of the organization in society.

Keywords

Main Subjects

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History

  • Receive Date: 03 November 2025
  • Revise Date: 20 December 2025
  • Accept Date: 05 January 2026

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